Your safety plan is only as good as the people executing it.
The Kelvyn Felder Ordinance requires that staff be trained on your venue's safety plan. The 2026 amendment now requires you to document: the type of training, the provider, the date, and a list of who completed it. "We told them about it" doesn't meet this standard.
What every staff member needs to know
All employees
- Emergency exit locations and evacuation procedures
- How to contact the manager on duty
- Basic incident reporting — what to report and who to tell
- The current safety plan and where to find it
Security staff
- ID verification procedures
- Patron search procedures (whatever method your safety plan specifies)
- De-escalation techniques
- Use of force policy
- Incident response chain of command
- Camera system locations and coverage
Managers
- Complete safety plan review
- Nightly checklist procedures
- Incident report writing
- 36-hour reporting deadline management
- Security ratio compliance (1:150 starting at 7 PM per the 2026 amendment)
When to train
- At hire — before their first shift
- When the safety plan changes — every update requires re-acknowledgment
- Annually — even if nothing changed
- After a significant incident — debrief and retrain on gaps
How to document training
The 2026 amendment specifically requires: employee name, type of training, company providing it (if applicable), date completed, and a list of who finished. Paper sign-off sheets work but digital acknowledgments with timestamps are stronger documentation — they prove exactly when someone acknowledged, and they're easier to produce on demand.